STAFF AND MANAGERS

PART A

1. What it takes to Succeed

2. Developing Professional Effectiveness

3. Managing Your Performance 

4. How to create your own Development Plan

5. Interpersonal & Teamwork

6. Impact through Influence

7. Ethics @ Work

8. Inner Awakening

9. Presenting with Purpose

10. Team Outbound Program

11. Stress Management

PART B

1. Achieving Professional Success

2. Manager Essentials Program

3. Developing Emotional Intelligence

4. Building a Customer Responsive Team

5. How and When to Delegate (and when not)

6. Enhancing Employee Satisfaction

7. How to Hire Right

8. Dealing with Insubordination and difficult behaviors

9. Managing Remote Teams

10. Coaching for Performance

11. Performance Management and Feedback

12. Difficult Conversations

13. How to get people to Know, Like and Trust You

14. How to be a great boss

15. Draining the drama from salary increments

16. Managing conflict in the workplace

Duration : 2 - 3 Days